Keep your Kubernetes GitOps production ready with24*7 commercial Argo CD support.
InfraCloud is the first Kubernetes partner in India & Kubernetes Certified Service Provider (KCSP) for providing enterprise-grade Argo CD services.
Argo CD Commercial Support& Professional Services
InfraCloud offers 24*7 Argo CD support, including continuous monitoring and maintenance of your Argo CD setup. Our team of experts will quickly catch and resolve Argo CD issues to keep GitOps in motion, enabling you to deploy applications with confidence and speed.
100+ Companies of all size trust us as their partner
70% Engineers with industry recognized certifications
7+ Years in development
4 Offices worldwide
24*7 Support
Be it night or day, we are 24*7*365 available to support your Argo CD emergencies (P1 & P2).
Unlimited Incidents
Unlimited priority support for any emergencies without fear of running out of support.
Secure Updates
Regularly checking and installing Argo CD updates to keep the business secure.
Regular Monitoring
Application health and performance monitoring to quickly diagnose and resolve issues.
Consistent Apps
Maintaining Complex workflows and application dependencies for application consistency and version control.
Scalable Apps
Defining the desired state of your application in Kubernetes manifests for automated deployments at scale.
Secure Access
Authentication with OAuth and LADP, role-based access control, and K8s secrets for security.
High Uptime
Handles higher volumes of traffic and provides greater resilience in the event of hardware failures.
Professional Argo CD Support Tiers
Need ad hoc Argo CD Support?
If you need a one-time fix for a specific Argo CD issue without ongoing support and extra maintenance, talk to us.
Adopting Argo CD from Scratch?
Our CNCF-certified engineers can create a custom roadmap for your Argo CD deployment, tailored to your unique CI/CD needs.
Argo CD Service Cycle
#01
Report
Connect with the InfraCloud team via Slack or Jira ticket, based on the incident’s severity. Refer to the support matrix for guidance
#02
Acknowledge
We’ll address the Argo CD issue and assign a dedicated engineering team to it.
#03
Solution
Our Argo CD experts will conduct a thorough audit of the issue and develop a detailed plan to resolve it.
#04
Collaboration
We’ll collaborate with your team, either to implement our plan to resolve the issue or to guide your team in resolving it themselves.
#05
Resolution
After a successful resolution, we will close the ticket, providing you with complete transparency.
Argo CD Commercial Support Model
| Support Medium | Description |
| Technical Support | 24*7 for severity 1 & 2 incidents; business days (US) for severity 3 & 4 incidents. |
| Support Channel | Web Portal (Jira Service Management). |
Audio/Video calls for severity 1 & 2 incidents, after triaging the issue.
Dedicated Private Slack Channel to resolve issues. |
| SLA | Based on the incident severity (mentioned below). |
| Business hours (P3-P4) | 9 AM - 6 PM EST/PST |
| Service Level Production Support | Description | Severity 1 | Severity 2 | Severity 3 | Severity 4 |
| Response time | InfraCloud initial response after customer files initial request. | 1 hour | 2 hours | 1 business day | 2 business days |
| Ongoing response time | Subsequent responses. | 2 hours | 4 hours | 1 business day | 2 business days |
| Resolution time | Time from the incident created to the resolution. | 4 hours | 2 days | 5 days | 15 days |
Argo CD Support Experts, Keeping it Production Ready 24*7
Schedule a call with one of our experts (absolutely no strings attached)!